Privacy Policy

This Privacy Notice explains how we collect, use, disclose, and protect your personal data when interacting with our services. AJ Design Interiors Limited is committed to respecting your privacy by ensuring the security of your personal data following the UK General Data Protection Regulation UK GDPR and the Data Protection Act 2018

1. Data We Collect

We may collect various types of personal data from you, including:

Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, and other registration details.
Usage Data: Information about how you use our services, such as pages viewed, features used, and interactions with our content.
Technical Data: IP address, browser type, operating system, device information, and unique identifiers.
Communication Data: Content of your communications with us, including emails, customer design inquiries, and consultation notes.
Financial Data: Payment information (though we typically use third-party payment processors who handle this securely).

2. How We Use Your Data
We use your personal data for various purposes, including:

Providing Services: To operate, maintain, and provide the features and functionality of our services.
Communication: We will send you important updates, newsletters, and marketing communications (with your consent where required) and respond to your inquiries regarding quotes, invoicing, projects, and appointments.
Improvement: To analyse usage patterns, troubleshoot problems, and improve the performance and features of our services.
Personalisation: Personalise your experience and offer content and features tailored to your interests.
Security: To detect and prevent fraud, protect against unauthorised access, and ensure the security of our systems.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Data

We may share your personal data with third parties in the following circumstances:

Service Providers: With third-party contractors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
Business Transfers: In connection with a merger, acquisition, reorganisation, sale of assets, or the event of bankruptcy.
Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Protection of Rights: To protect our rights, property, or safety, and the rights, property, or safety of our users or others.
With Your Consent: We may share your data with your explicit consent or at your direction.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data.
Restriction: Request a restriction on processing your personal data.
Portability: Request the transfer of your personal data to another organisation.
Object: Object to the processing of your personal data.
Withdraw Consent: Withdraw your consent when we rely on consent to process your personal data.

To exercise these rights, please use the information provided in the "Contact Us" section below to contact us.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our services may contain links to third-party websites or services not operated by us. We are not responsible for these third parties' privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Notice

We may update this Privacy Notice occasionally to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised notice on our website or through other appropriate communication channels. We encourage you to review this Privacy Notice periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Data Protection Officer:

Other Peoples Data (Company Number: 06876262)

Park Lane Centre, Park Lane, Telford TF75QZ 07957753020

Company Details:

AJ Design Interiors Limited (Company Number: 15875128)

Park Lane Centre, Park Lane, Telford TF75QZ

Alicya@ajdesigninteriors.co.uk

ICO Data Protection Registered ZB738032